Terms of service

Welcome to Bisou de Fleurs. By placing an order on our website, you agree to the following terms:

  1. Products & Substitutions

    • Flowers are seasonal and may vary. We reserve the right to substitute blooms of similar style and value if a specific variety is unavailable.

    • All photos on our website represent general design style and color palette — each bouquet is handcrafted and may have natural variations.

  2. Orders & Payments

    • All orders must be paid in full before preparation or delivery.

    • Orders may not be canceled once flowers have been purchased or designed.

  3. Delivery

    • We deliver across the Clearwater / Tampa Bay area and surrounding regions.

    • Timed deliveries are not guaranteed, but we strive to accommodate preferred time windows.

    • Please ensure the recipient’s address and contact number are accurate.

  4. Liability

    • Bisou de Fleurs is not responsible for delays due to weather, traffic, or circumstances beyond our control.

    • Once delivered or left safely at the recipient’s address, we are no longer liable for product condition.

  5. Intellectual Property

    • All photos, designs, and written content on our website are the property of Bisou de Fleurs and may not be copied or reproduced without permission.